Faq
Before you book
- What information do I need in order to book?
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You will need your flight details including date, time and flight number. We will also need an email address and mobile telephone number.
- I cannot find a route I want to book. What to do?
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Email us directly from our Contact Us Page
- How do I pay for my transfer?
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You can pay in cash to the driver.
- Can I book a transfer with more than one stop?
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Please email us directly or contact us via our Contact Us page.
Before you travel
- What luggage entitlement will I have?
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Saloon Car – 3 Large Luggage and 4 Hand Luggage.
Estate Car – 4 Large Luggage and 4 Hand Luggage.
Minivan – 7 Large Luggage and 7 Hand Luggage.
Minibus – 13 Large Luggage and 13 Hand Luggage. - Where will I meet the driver when I arrive?
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Your driver will meet you in the arrivals lounge at the airport.
- What happens if I can’t locate my driver?
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Please call us if you have a problem locating your driver.
- My group size has changed, can I choose another vehicle?
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Yes please contact us by email or using our contact form