Faq

Before you book

What information do I need in order to book?

You will need your flight details including date, time and flight number. We will also need an email address and mobile telephone number.

I cannot find a route I want to book. What to do?

Email us directly from our Contact Us Page

How do I pay for my transfer?

You can pay in cash to the driver.

Can I book a transfer with more than one stop?

Please email us directly or contact us via our Contact Us page.

Before you travel

What luggage entitlement will I have?

Saloon Car – 3 Large Luggage and 4 Hand Luggage.
Estate Car – 4 Large Luggage and 4 Hand Luggage.
Minivan – 7 Large Luggage and 7 Hand Luggage.
Minibus – 13 Large Luggage and 13 Hand Luggage.

Where will I meet the driver when I arrive?

Your driver will meet you in the arrivals lounge at the airport.

What happens if I can’t locate my driver?

Please call us if you have a problem locating your driver.

My group size has changed, can I choose another vehicle?

Yes please contact us by email or using our contact form